Customer satisfaction is important to us. Therefore, if you are not satisfied with any of the products you have purchased, we offer an opportunity to return the products provided that you comply with the following return policy:
To start a return, you can contact us at firstname.lastname@example.org. Please note that returns will need to be sent to the following address: [364 E Main Street Suite 1007 Middletown, DE 19709 / United States]
- You must return the product within 14 days from the date of you receive the item.
- The product to be returned must be unused, undamaged, and in its original packaging.
- The return process will be based on the purchase price of the product.
- The purchase price of the product to be returned will be credited to the account on which the return process will be made.
- The return shipping cost is the responsibility of the customer.
Please make sure to read and understand our return policy before making a return. To initiate a return, please contact our customer service team.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
We do not accept return or exchange for the item which we listed below,
Underwear & Swimwear
- We do not accept returns on products that directly contact private areas, such as underwear and bikinis.
- The sculpture to be returned must be returned with its original packaging. The statue must be unused, undamaged and in its original condition.