SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If your boobs are large, this is not for you. I'm a 38D and it's just right if i tape my boobs. The blouse is just like the picture.
Super item highly recommend
Блузка сидит отлично. Да, она из синтетической ткани. Единственный нюанс это очень длинные завязки, нужно будет как то обрезать видимо
Delivery to Pskov two weeks. The top is thin, slightly translucent. The bodice under it will not be dressed, the top is free in the chest area, to wear it you need to glue on the chest some pads. On the Russian 42-44, chest 88, size S is normal, due to the strings behind you can be adjusted.
Luxury, on the parameters 88/70/96 s what you need
Exactly to the picture, very nice, order large size
Perfect. A bit stretchy. Polyester.
Synthetics, sticks to the skin (and the chest is open
На рост 156 рукава длинны. Отдам в переделку. Сшито неплохо, запаха нет, нитки не торчат, отправка мгновенно
Really liked))))))
All About personally) and size and quality
Посилка йшла майже 2 місяці. Склад 100% поліестер.
5’ 5” (165CM) tall and 107lbs(48kg) and size small fit perfect. Love it.
On height 178, in size S, the parameters 88/60 top sat perfectly. Not small
Super stylish blouse. There is a size in size. I am very happy
Duge is sexy! Yak on the picture
Perfect
Very good. Fits nicely. Like the picture.
1000/10 S Very cool top
10/10. Top bomb, the fabric is pleasant. Sits perfectly. Very fashionable and comfortable.
Beautiful shirt. Too small if you have bug breasts.
The store sent very fast, I love it!
The order was issued on Black Friday delivered to the RB within a month, thanks for the fast delivery. Blouse 100% polyester, sleeves glue-beautiful. It looks spectacular.
классная блуза, все подошло. заказ пришел новой почтой
Wow.
Very beautiful jacket. Of course synthetics, electrified a little, so it's better to have an antistatic, but it looks chic!
Excellent.
Very pretty
Never received
Too frank, but the quality is good. Take a smaller size
Beautiful exactly the same has a picture very nice
Fresh fabric, as in the photo
Very cute, just as pictured
Beautiful! Very fast shipping
Everything came quickly, blouse super)))
Prefect!!! Love it. Fast shipment
Chic top! Delivery is super fast about 7 days to the Leningrad region! Seller recommend! Chic everything was delivered!
Как на фото
It's really beautiful, exactly like the picture and good quality, I love it
The goods have not come
Super thin fabric
preciosa
Such a nice material and so flattering
It's perfect and I get there a lot sooner than I predicted.
Fab
Linda !!
Lovely, came on time and same as picture
Топ гораздо круче по качеству и по посадке, чем на фото. Ткань слегла тянется, поэтому очень ровно облегает фигуру, нитки не торчат, грудь не выливается. Хочу ещё подобного фасона топ
10/10
Cute little top! arrived around a week after ordering. very happy :)