SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
LOVE!
I bought this mid September. And received on the first of December so has taken 2 and a half months to come. Fabric is nice and thick. No need for a boob tape or covers. Didn’t think it would fit at first but it did. Only down side was the shipping but it still came in time for summer so I’m happy.
same as photos on ad!
Not exactly like the photo, but still good.
exactly like the pic, fits well
As described. Polyester fabric with a knit like weave. Certainly isn’t very supportive for large chest like me but a good little top when warm and in the relaxed tropical location I am in. Under 2 weeks to Australia.
theyre holding on !
Wow amazing thick material highly impressed. Thank you for a great product
Very beautiful
Super cute! I love it !
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Топ пришёл в доставку, но его не отдали в пункте выдачи и спор я так понимаю отклонили, печально когда товар не приходит
Schifo
Trop bien
Incrível
Really cute knit like quality
Very cute top it fits perfect and look well made. The only thing is mine came damaged the yarn is unraveling.
At first I was confused when I saw the top but after going back to the review I was good.
The knitting was really nice and it was soft, but there is just way too much fabric for it to only be covering your boobs, so it just looks bulky on me and it wouldn’t stay where I wanted it to.
Super
Very cute and great quality
It looks amazing!! You will not get disappointed!
Dazzling
A little small for large bust, 93/63
Good
Very beautiful
Too Beautiful, was perfect and wonderful quality
Chic top, very sexy. It is a pity that synthetics
Topian chic!
Cool top! Thank you
don’t know how to put it on but overall good quality
Beautiful material! I’ll definitely buy more colors :)
Perfect quality, I absolutely love it!
Perfecto
Received in 13 days
It’s definitely better then expected and the style and the color it’s all great !
Bien
I love it! Identical to the picture
too small. its not possible to tie like shown in the picture. for reference I'm a size 2 and an a cup. its still cute, but not what the pic has shown
Very nice super quality real Cotton
Très bien
Muy buena calidad pero no es tan grande como parece en la foto
Its a one size only, stretchy material however I have biggish boobs so would of liked it to have a bit more of fabric. Nevertheless I love it!
I love Wonderful tops Perfect Zamówię more colors Mega Mega
Super stretchy, I have DD cup size and it still fits
Beautiful
Bueno
Seller stated shipped item in bundle but never arrived
Very fast delivery! I recommend!!!!
Great quality and really fast shipment! Thank you :)