SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super suit. The quality is very good. The fabric is pleasant, the threads do not stick out, there is no smell. Sits perfectly. At 80-60-94 the size of M perfectly approached, less would not have sat down. Strongly crumpled.
Good qulity
Good quality
Shirt M, excellent quality, but I would take a little less, as very free, my size is 80b. Plus it's long, but if you put it in a skirt in general, it's not critical
I ordered the kit completely, only the shirt came
Normal shirt
The suit is just wow! I like it very much) for parameters 85-62-92 height 165 the skirt is perfect, the shirt is a bit big and wide on sleeves, but it's ok (size S for shirt would fit me better). Arrived super fast to Belarus - 20 days only. Thank you very much store, I'll buy more!
Cool kit, the material is quite dense, on the parameters 83-66-96, the height of 170 cm the shirt chose L, the skirt m (it was possible to take it,, The buttons will have to be changed, they are sewn with light threads and it can be seen! In the rest everything is fine! Delivery mega fast.
The skirt goes into size
Very well. Just class
Great quality. Looks identical to the picture! Highly recommend
On the parameters 75-95 size L Super
The suit came in a week! Record)) at its 80-65-92 took M., approached (the skirt on the hips sits). The quality is very good, the fabric is dense, flowing. I liked everything, it looks elegant
Sleeve on height 174 very short
Cool suit material tight satin, a skirt with a lining, buttons certainly do not fit, I will transfer to gold. On the Russian 44 took M
The suit is cool, the fabric is very pleasant quality, the height of 175 size M sat well, but the sleeve of the sweater is short (but in general it does not spoil the impression the but if the height is higher, it will be already short
GOOD QUALITY,SOLID COLOUR,SMART LOOKING
On the shirt incorrectly stitched sleeves because of which they are twisted and the thing is unfit to wear
Suit Set For myself, I ordered the beige coloring in size m. On parameters: Height 175 cm Chest Volume 86 cm Waist size 65 cm Hip size 94 cm The costume sat perfectly! Skirt in size. There is a lining, almost does not shine through. But it would recommend wearing seamless underwear. Waist at the back of the elastic band. The skirt is fastened on the side to a secret zipper in the tone of the fabric. The shirt on my parameters sat oversize. A little short sleeve, the line of shoulders is lowered. The shirt is neatly sewn, you can wear it as an independent thing and as a second layer on the top. The composition on the products is not indicated, I tend to the fact that it is PE
The skirt is excellent, behind the rubber, complete with a bomb.
the lining is longer than the skirt :(
Expected a little different material, but the blouse itself is very beautiful and definitely stylish) there were small strings on the buttons, but it's not critical)
Ordered 9/22 delivered 10/13. Love the color and fit. Material is the thicker and heavier kind, so it falls nicely on the body. I may change out the buttons.
My parameters: g-88, T-65, B-93, height 160 cm. The shirt is long, looks oversize. The seam of the shoulders is below my level, the sleeves are long, half cover the wrist. I like it, it's comfortable for me. I will wear it with a T-shirt made of the same fabric and separately on the body. Super.
Все отлично, но как и на чёрной блузке буду менять пуговицы.
The shirt is good, no sticking threads. puglvians only do not fit.
Came in 3 weeks
Such a lovely set
The shirt is very beautiful. Atlas. Not magnetic and very nice lies down to the body. I recommend it as much as possible, worthy of its price)
Delivery fast, buttons on a black shirt light is not in the topic, looks cheap, on tailoring everything is fine
Ткань плотная, приятная, швы качественные. Но, если вы Дюймовочка, то будет сильно велико
I fell in love with this suit! Thank you to the store for the clues!!!!!
Stunning suit, the fabric is natural, the seams are ideal. Very suggest store
A beautiful, delicate and very feminine shirt. Perfect for jeans or more elegant styling. It looks great with a skirt. It has a beautiful beige color and a very pleasant material. High quality and workmanship. It looks great on the body. Size as described. I bought a size M and fits me perfectly (my dimensions are 85/65/76cm). Express shipping and delivery. (7 day to UK) I highly recommend :)
The skirt is of good quality, cool, but the shape I would say just square, but the photo also seems that to the waist it is narrowed as a trapeze, so I had to Suto
Light satin suit. Very gentle and feminine. Size M approached 82/64/94. The skirt sat well, the shirt is oversize. The color is tender. The material is satin, it looks very beautiful. Skirt behind the elastic band, side hidden zipper. I liked the quality. I can recommend! My inst_amens
Sleeves are short, if you fully zip up all the buttons. My inste kristina_lipko Will have questions write
Stylish suit of dense satin, material, pleasant to the body, good growth. My parameters are 85-67-95, height 170 cm. On the skirt there is an elastic band so it sits well at the waist. Detailed video review katrin4ik _ Ali
Perfect quality and color! Recommend)
Very nice set. Skirt is with so many sneakers. Full set wyglada very pricy. T-shirt and skirts can be purchased separately. T-shirt can also autumn wear under pants. When my dimensions 84-61-84 set is odrobine too large, but me this don't mind. Mega recommend :)
Skirt and satin shirt suit Quality Super The only minus for me the skirt is great at the waist at 6 cm (in the photo it is not visible so I shut it behind) I took the smallest size m Excellent will be on from 65-68 there is a rubber band a little stretches more My parameters height 166 85/60/90 In black and beige, the store has a size (M,L) 1.828 price for the whole suit (can buy separate)