SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
красивая, но трикотаж дешовый, грубоватый. Но смотрится хорошо
Norms, my wife liked
At OG 90 came up, the loop itself around the neck is not very comfortable for me, a little thread sticks out, behind the gate is wider, you have to bend, rough seams seams,
As described, it is not of a very good quality but for the price it is quite good. It goes a bit. I'm glad!
Top good. A little short. Like in the picture. With open belly
muy bien
Super fast shipping. Thanks this beautiful I haven't tried it yet
Very. Nice thanks
está muy bonita, el color es igual y le quedó perfecta a mi hija
It's beautiful for any occasion, very sexy, comfortable and stretch enough so you don't worry about the size
Arrived in time thank you
Top came within 2 weeks, everything corresponds to the description, thanks to the store (with the seller did not communicate)
It's been about a month. Fully corresponds to the photo. The parcel was not tracked. Brought the courier.
Delivery super fast courier, not bad, well, very short of course) Well, for such a price is excellent
A little boy and transparent
Elegant and comfy, 10/10^^ delivery was also fast
Качество очень хорошее,все понравилось,большое спасибою
Все точно, как на фото, похудею, буду носить
Pas mal
As in the photo. Above navel length. The color corresponds (at me because of artificial lighting the color is distorted).
this isn't a wife beater but might attract one j k i haven't tried it yet but I love the nude color one fs
Very beautiful, like the picture!
Shit, don't buy it.
Me gusto el modelo es como la imagen, la tela es delgada y solo el único problema para mi que al ser unitalla y yo soy talla xs no me queda tan bien
Material is very thin. Not good for bigger chested women. Barely stretches
It came in white, not Brown, as I ordered. The seams of the "straps" on the neck are treated terribly, it is very noticeable, you will not go outside in this way. Opened the dispute, returned the money, thank you for it.
It's very nice, I'm size L in poleras and I have bn left
Stretchy and accurate to product description. Fast shipping. Thinner fabric than I thought so slightly see through, should be fine if you don’t wear super bright colours underneath.
Not bad, the size matches
Is even good recommend
It came off one side apart from the fabric being super transparent
Выиграла за 0,01. Цвет не совсем соответсвует, качество также весьма среднее
Arrived defective product. Was made the refund.
The top is different in color. It's lighter. Perhaps, if it was darker as in the photo of the store, it was not translucent. And so to wear only with a bra. On og-88 cm came up perfectly. Thank you.
I loved the top is very nice, although there are some details in the seam but they are not so annoying, it arrived in about two weeks.✨
материал немного тонкий, если большая грудь то топик её не подтянет, а так всё хорошо, очень быстрая доставка спасибо продавцу
Beautiful, a little stick out threads, but it's not critical
The fabric is thin but if it fits as in the photo
La blusa es de material muy delgado, no grueso como se ve en la foto. El tamaño quedó bien. Soy siempre M y me quedó. Se estira.
Top Super
The size was selected by the store's line, sat down well
It's very nice and arrived to me long before the estimated date, totally recommended!
Fast shipping. Great fabric and cute style. My Daughter love it. Thank you lovely store.
muy linda, el calce es perfecto porque es elástica da
Product such as the image. Good quality and good details. I wear size M and if I stay, if you stretch. Recommended is nice and is crop. I arrive in the stipulated time.
Satisfied with the goods, corresponds to the description and photos.
The ゃしんどおりではあるが, party びまわりのぬいめがざつでざんねん
100%синтетика
qualité pas trop top
Good material, as in the description, I arrive before time, order one size more preference.