SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The suit is very beautiful, fabric, sewing and so on. At her c took M, sat down well. Slightly bolshevat in the waist
Quality is good, all as in the photo
Très mignon
Great set, the fabric is very pleasant on the skin. Happy with the purchase!
I liked it very much. Led Bomb
In Kazan reached 15 days as part of another order. Height 175, parameters 87-64-96, I wear C, but I ordered M, because I wanted to wider the skirt. I will suture in the waist, to the top I plan to sew the ties, as in a similar kit here. The length of the sleeves, as expected, to the fingers, the threads do not stick out, the fabric is dense, does not shine through. Bought for 1800 11.11, then apparently more discounts were)
Absolutely love this set :) fabric is good and it doesn’t look cheap. Top is very short be ready:)) it would be much better if you will add xs size coz skirt is a bit loose on me
Just lovely. At 89/65/90 came m, if the chest is less than 2, you can take s
Good quality, fast delivery))
Suit for all occasions, looks amazing just
I used to lock up the signs, the top is short, I want to go to nice. Won cool (you can see the road not itself) The fabric is good, the trochi is not the rivniy seam on the rovil, ale with such a rovido into the tower
Это Мега крутой костюм, качество 100%
Very cute and sexy design, soft material, feels gorgeous. If you want, you can open it up to the waist, looks REALLY hot! Like it a lot, waiting for winter to come...
Girls suit is excellent, but it's good that I read and took on my parameters 80-64-85 size s and not m as they write. In the waist, the skirt dangles top sits as it should. I realized that this costume is not designed for girls with wide hips, otherwise it will not be beautifully stretched in this area and the cut will be worn out, even on my own. I will be happy to see you in my Instagram @ mot_a_la_mode
Very nice fabric, so feminine!
Шикарный костюм, все обращали внимание!! Рекомендую! Мой рост 172, рукава коротковаты правда, но в целом очень крутой, рекомендую!
I shoot the star for the fact that the costume came with a braid on the fabric, as if something was punctured. On the parameters 85-67-94, height 163, weight 56 (wear size s) took the size M, sat for me comfortably. And yes, the top is short even on my zero size, I do not advise to raise my hands.
Very beautiful kit, on her s took L and did not disappear-looks great, corresponds to the photo
Holes for fingers on the other side, there are defects at the seams
Very long delivery, almost 3 month. The skirt has scratches and threads are sticking out, the top of the skirt has few rows os small holes, looks damaged. Set itself would be good if not damaged.
Костюм классный
Very nice knit set.Amazing thick material.
At 42 R height 161, 86/66/84 ordered L, everything is fine, and the top covers everything. The rubber band can be sewn
Комплект офигенный . Выглядит дорого . На параметры рост-164, обхваты 90/62/92 в талии есть место достаточно . Можно брать и s, но будьте аккуратно с ростовкой, если планируете носить с разрезами под большие пальцы и топ на большую грудь будет коротковат . INST: varyasecret
Very recommend this set. Cozy and really good quality
Quality is super! I ordered a larger size. Usually I Wear S, but I ordered M. A little loose, but I even like it. I think s would be good too.
Good quality, for growth of 177 to the middle of the calf
I love this suit! Material is really nice
A good suit, like a skirt, the jacket presses in the thumb and is short a little, the bodice is visible at a small raise of the hand. But the skirt is wonderful, the color is sand looks expensive, the fabric is pleasant
I decided to leave it all the same, it was lazy to make a free refund. Confused some as if the leads on the skirt-almost all the photos in the reviews are visible. I don't know if anything can be done with them. On a cool summer is unusual, interesting. I hope I'll wear one sometime
Really cool suit, all as in the photo! It looks very nice. 100% satisfied
Thank you!!! costume class
Fast delivery, the quality is excellent, everyone is happy, I recommend
Супер качество )
The costume came after 3 months from the time of order (
Excellent, sexy, beautiful, warm, comfortable suit!! in general, I'm 100/500 at 96.76.99 XL perfect!
Really good quality. On the parameters 86 chest, 63 waist, 88 hips M sat well, but if you wear sleeves on the finger looks not beautiful. As for my taste it was possible to take S. Drove an order for 3 weeks.
All as in the photo, even better! I ordered myself S, yes, the top is short, but in general it's excellent, not critical, for that skirt at the waist just! It came by the Mail fast, ordered September 1st, Today September 25th and already took! Recommend!
Очень хороший комплект, но на маленькую грудь. Кофта короткая, большие тити вывалятся
It’s beautiful set. Nice material but the top crop is too short. It’s still ok cute
Good quality! Sits perfectly! Recommend
Girls!!!! This is a bomb!!!! I did not regret this purchase!!!! Just 10 out of 10! Take it without hesitation! Took S on the parameters 82-62-88 came perfectly, clearly sat on the figure, does not press a good such a skirt! Just wow! This is one of the best shopping! The store answered questions, quickly sent! Many thanks to the seller, asking the store!
Very beautiful dress quality for its cost is acceptable, the material of the T-shirt stretches at its 36 sits well. Shines through. I will buy from this store more. And when you raise your hands, the jacket goes up and everything can be seen very beautiful dress quality for its cost is acceptable, the material of the shirt stretches on its 36 sits well. Shines through. I will buy from this seller more. And when you raise your hands, the jacket goes up and everything can be seen very beautiful dress quality for its cost is acceptable, the material of the shirt stretches on its 36 sits well. Shines through. I will buy from this seller more. And when you raise your hands, then the jacket goes up and everything is visible
Very good suit, quality on a solid four! I will order still the same, but in a different color!
Looks like the photo! Very good material, lovely outfit.
Kit great
The costume is very steep, exactly as stated, took the size m on its Xs, because. In the reviews they write that the jacket is very short .. so in M-Ka it is also very short) this is with the fact that I have a big chest it is stretched,, and the skirt had to be worn at the waist to suture, at the waist was huge)) and in general the kit is very steep
The quality of the fabric is good, but here I was stupid and bought a size m as other people wrote reviews, like do not take the size s jacket will be short, etc, as a result, the jacket and skirt on me is great my height 171 , 87:6 2:91, and the jacket is long enough, do not listen to those who write ((( (Another jamb are traces of some kind of pens that do not wash off ((((
The suit is good, but the fabric is thin, even with white/beige linen, the skirt shines through (therefore refused the goods. The store is very polite. Issued a refund, the goods returned to the seller and the money was also returned to me.
Great suit! Thank you very much