SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ok
Very beautiful
It is perfect the size is very good (I do the European) arrived very quickly!
Very beautiful and bright, the size is accurate
Super cute over shirt or by itself, I dont like the fabric but I should’ve looked lol, Very cute
I received my package thank you very much for your help today appreciate it
Arrived in only 11 days
Very fast shipping, the fabric is what I expected, it is quite oversize
Beautiful colourful blouse. Decent quality for the price.
It's beautiful, the material is expected, the colors are beautiful, the buttons look a little fragile but it's OK if treated carefully
Product was as described. I have a 114cm bust so I ordered XXL and it fit very well! My only problem was it smelled quite.. plasticky. But after a wash the smell mostly went away; additional washes should stop it completely.
I love the quality and it's beautiful just like the photo
It’s ok
Pretty, received as in the photo, fast delivery... I recommend
Muy bonita, igual a la descripción y llego en perfecto estado
Все супер пришло быстро
At 54 Russian a little bit more. Funny summer shirt.
It’s okay
hermosa, divina...gracias vendedor
Size matches, color same as photo, nice fabric
спасибо! рубашка красивая! Но, материал очень плотный на жаркую погоду точно не подойдет :)
Beautiful blouse, the sleeves are a little shorter than they look, despite that, I loved it, very ochentire
so beautiful just as the picture and very fast shipment
It's very nice and well finished. From behind it has no lining but the fabric is very good, it is a little larger than expected but meets all expectations
took a month to come to usa
Hello! Sorry about my crappy camera quality but here’s a little review. I got the blouse on august 20th and I ordered it at around July 28th or 29th. So I guess the shipping was quite quick. When I got it I wore it normally and it was quite…well weird looking (at least on me) really wrinkly and it’s quality wasn’t the worst but it definitely wasn’t the best, it was the type of blouse that’d be torn after a year or two so?? Good or bad idk. Also huge tip: tuck the blouse into your pants and if you have a problem with how long the sleeves are, fold and then pink them (I think that will help) it looks so much more better. Last thing I wanna say again is about the quality. The buttons where hanging on by a thread, literally. They would definitely rip if you pulled too aggressively so be careful . That’s all I thought about the shirt .
размер подошёл материал хороший всёок
Not good for warm days but really cool!!! No transpira mucho pero es muy chula
Excellent, very beautiful. Thank you salesman.
Great I love the color
fast delivery
This top is very vibrant in color. Size down one size
The colors are a bit more saturated than the picture but it’s amazing overall :) the shipment took a month and so to arrive but it was expected so I don’t mind.
Excellent shirt, on my parameters 88/71/94 s sat well, as I wanted
Sizes correspond, the quality is good
Cool
This look
A bit big and the fabric isn’t great in the heat, it seems to insulate it. But it looks amazing!! I love it omg
Amazing and confortable!
Otimo bellissima
Conform to the description! I love it very much! Thank you! Good continuation at the shop.
llegó en buen estado, no hay deshilados ni están descosidos los botones, la tela es delgada pero fresca, talla chica, es holgada pero está preciosa la blusa, vendedor recomendado
Bright color, really cute, it is pretty big to be an S. If I were you I would buy the size you usually wear or smaller
The sleeves are a bit short but other than that feels good and looks good