SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice. I usually s size but I took m size. it's a little bit big but not so bad. it's need a good ironing,I hope it will be fine
The material is thin and translucent, does not match the photo
Shorts are a little small, although I thought that the shirt would be small, but she sat down well. Generally normal. Quality is good, cotton 100%. Anyway so written
Very good summer suit! On the parameters 87/62/93 ordered the size S, sat perfectly!
Everything is fine, height 173 cm (size usually wear m) sits well, as in the picture, but of course the shorts are very translucent!
Very cool suit. L sat perfectly at 44-46 size, as in the photo.
Excellent suit for the summer, thin. Shorts are narrow-the belt is fake, no functional load. I button the buttons on the shirt and tie it at the waist, Pts looks good.
Very nice, the fabric creases quickly but not embarrassing, conform to the image super class
Excellent light summer suit, the material is a little prickly for me. The material is translucent, but the costume is good, I wear it with pleasure
מושלם, ממליצה בחום!!!! אני מידה 40 ולקחתי L
A good suit of free type for 42-44 ordered M
Товар 100 хлопок! Качество очень крутое! Я не знаю как можно передраться к нему. Сидит круто. В жизни лучше, чем на фото! Все как на картинке продавца. На свои параметры 87.74.96 -М село как супер. Закажу ещё цвета себе , ткань тонкая на лето идеально. Не просвечивает.
Suit stunning❤Arrived before the time for Israel size right no doubt שאמשיך order מהמוכר Recommend very
Really really good, happy with my purchases, quality is perfect. Can’t wait to reorder again
Quality worthy. Delivery is fast, the parcel came by new mail.
I liked it, the quality is normal. A little size bolshevat well ordered the smallest wear XS
The suit is really made of natural cotton. Very pleasant to the body and looks beautiful. The size range is different by 2-3 cm in the smaller side.
Received in less than 3 weeks, quality ++ and size well
It came quickly! Quality is good. The shirt is bigger, but for summer norms. Quality is good
It looks good.
Awesome suit, yellow color on a lot brighter and more beautiful than in the photo!! I order the second one from this store!!! Very satisfied!! 80% cotton.
Fast delivery, quality is good,
חליפה יפהההה מאוד בדיוק מה שרציתי המידה תואמת למידה
I love it
At 48 the size approached XL. The quality is like flax, but the shorts shine through, in general everything is cool
Love the color and the feel. Ordered a US m, I have thick thighs so the bottom is sort of tight
качество мне очень понравилось. На свой размер M взяла размер L. Немного велик, но не критично. можно и М было брать
It came to Israel. It's OK. Good fabric. Size m exactly for my size m.
Super! Excellent quality! Easy. On the volume of the chest 106 and the waist 108 took XL, the village is perfect.
Suit fire for the summer is the very thing, the only thing, I would like the shorts to be less transparent, and so everything is super) At 84/61/88 took S, shorts do not fit and do not hang out, the shirt is generally cool, for a long time I wanted one, plus it can be used as a shorts :) Delivery to Ukraine-space, issued an order of 10/07, and 21/07 the parcel was already on the new mail compartment) thanks to the store
The suit is cool, slightly shines through but not critical
Very fast delivery, everything was neat folded in a bag, a little crumpled of course, but after ironing everything will be OK) the fabric is very pleasant, 100% cotton. Yes, a little will shine through, but if you wear light underwear-everything is fine) in my opinion, a very decent set for both the beach and to combine a shirt with something.
Nice summer suit. On my parameters 86-66-93 ordered the size S, sits as in the store's photo an easy oversize. The fabric shines a little, you can wear it as the seller recommends or under the shirt to wear a topic. Sewed well, threads did not stick out, there are no comments to the costume
A good set, I ordered my mother XL for 50-52 size, approached. The fabric shines through, only with Body underwear
Очень классный костюм за свою цену, пришёл очень быстро!
I liked the suit. The color is nice. On the hips 94 cm size s came up, the shirt is oversize. Very much. On the photo immediately after unpacking, crumpled
Color and material does not match the picture. Synthetics. And a very long shirt. Shipping fast.
Excelente calidad. Vale la pena!!
Really lovely silky set, looks much more expensive than it is. Comfy and a really classic fit.
Very happy with the order. Nice linose fine fabric, correct talleje as the store indicates. Exact color to the photo. I give good valuation to everything. Everything matches well!
I took a white color, it turned out with a touch of pink. It came quickly and qualitatively good.
классный костюм, р-р М на 44-46рус, свободного кроя рубашка, немного просвечивает ткань.
Suit for the summer just right, but shines through. At 46-48 I ordered L. Shorts are a little strange, very high landing, but overall good. Shirt free will not say that straight huge, as many write. There was a small marriage, there is in the photo. Well, the color was not the same as in the picture-a little yellowish. Sending quickly, to St. Petersburg in 10 days together with another order
the suit is very cool, does not shine through, the fabric is pleasant, The color corresponds to the picture, I will buy again .
An excellent set, of course synthetics, but pleasant, for giving the most
The store quickly sent the order, all things as in the photo, quality. all fabrics are very pleasant.I bought correct size very suitable.Recommend
Nothing to say too top just some seam that are badly made but there is just to cut the threads that hang
The color is not beige as in the picture, but mustard. Material cotton and 35% polyester. I ordered M for parameters 170 height, 89-65-90 top sat freely, but shorts only-only. The rope on the shorts does not adjust the waist, but only sewn in front, for tying the bow. As many noted, the buttons are not as in the picture, but plastic, translucent. In general, I liked the suit, I ordered a second such in a different color.
Excellent Product full compliance with photo and store description well packed without marriage and foreign smell fast delivery recommend
The color came not white, but Blue