SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool, but size C, too small, Although I always take C and I fit but here trably but whomever pofik MB will stretch A photo of tapes to send to all while
Super Toll
Good top, the fabric is pleasant, synthetics. At 44 r-r took L
Ties long but overall super
Top cool, ties kapets long, but not a problem
Everything is fine! As in the description!!!!
Very pretty top, synthetic fabric, but soft and pleasant to the body. At OG 91, from 74 size L came perfectly. Shipping fast.
Abalden topop
The material is light and weightless, looks cool. In Moscow came a parcel for two weeks
It came in 2 weeks, the material is soft, comfortable. Generally class, I advise!
The topic is cool! Do not listen to people in the comments, take your size, the top stretches well (on its S took M and it hangs a little), fabric like a swimsuit and in the summer it will be hot but for such money Super!!
Forward and brought very quickly. Ordered M (wear m), but a little too big.
Well it's gun
Top soft-touch, but synthetics, the heat will be hot, looks stylish, capacity is very long, the request can be shortened. Order is enough
Come for 20 days, like swimsuit fabric, m and ordered all wonderful village My size: about 81 cm, Op 29 cm, Osh 34 cm
still never got my shirt
Super Bonita
Love this piece!
Came quickly, fabric good, General top itself is cool
I fell in love with this top, think the quality is not very good, but it is a delightful top!! thread long-cover waist 60 cm to 5 times (maximum) my height 155, weight 42, size XS got great!! I love this product <3
Very cute fabric is very good elastic (shines a bit), the strips if they are very long.
T shirt came quickly, very cool for size 40-42 m perfect, laces longish, but this is not a problem!!!
Model is true to the picture, and the material is really nice and stretchy. I've ordered an L (I am 60kg/170cm) but next time I'll probably go with an M
Take one size bigger and made the right decision. T shirt is not bad, but very long braids. They will have to be shortened
Very like, my figure perfectly, all as wanted. Shipping took 13 days (combined order with panties from other store)
I enjoyed it, the quality is good, but the detainee at 3 weeks (
Quality is good, better than expected. The fabric is stretch, not too tight. Almost translucent. Shoelace long enough. Delivery fast
LOVE THIS SHIRT
I liked, polyester. Waist 70 cm, around three times (well, even 4). Who needs to cut off, but I think is not useful. There is one time оборачиваешь, either dofiga time. In general, it is the overall picture really does not change. Trousers don't ultra high fit enough space for the bare belly))) so a top or a very high land, either with skirts?
This T-shirt is perfect, I went perfectly. My 44 Russian took M
I loved it too, it's beautiful, super commode
Top is very cool, the quality is very good
never received item
All like, size, quality is good, the store did not communicate
Gorgeous!!! Very cool
As mentioned in other reviews the fabric is a little long. Maybe because I don't have a big enough bust but I don't care. I just ruffled it up a little and it went great. The fabric on the t-shirt and the straps are both very stretchy though a bit see-through if stretched too far.
Blouse excellent. Size corresponds to the table. Material-elastic.
Top is very cool, but the strings are very long, longer than me, hahaha. Such good quality, can not say for sure (wear first day) did not communicate with. INST: katya_burdenko (I left)
I really love this shirt! The size chart is perfect! The material is a little bit plastic but flexible and very comfortable! I’m totally satisfied with! :)
Sits just mortality. The 46 size perfectly! Take and without hesitation. Fire. Quality light sweet.
Хахахахахаххахахаха божеееее the top is very cool, but the strings хаххахаха (((they are sooooo long. They are taller than me (I 173), but you can simply trim
Synthetic, delivery fast, 92-78-99 fit, stretch, not shine
Thank you, good quality is excellent, original)) rope long had to cut a little. Sorry that was long
material not that good but got what i paid for, the strings are so long def gonna cut them off
Arrived earlier than expected, stretch fabric and not transparent
Very soft material. Will go perfect with jeans!
Never received my item and Ali express won’t help and the store is about as useless
Smart thing, fabric soft and stretch, zavyazochki very long, but they can be cut Thread no The chest 77 cm and waist circumference 62 cm s and took all very well come Parcel Arrived for 19 days to Russia!!! I am very happy
Large size and stay nicely♡♡ Recommend, very good fabric Get a little late But well♡
Happy. Material Good stretches. Smooth lines. Recommend