SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As always, quickly and qualitatively)
Good, but M is like S
Everything is perfect, as in the photo, it came very quickly
Always order one more size. I love perfect.
Great! More handsome than in the same picture.
Very frank, but cool
Good;)
Cool, for your money abaldenny
Ordinary swimwear at their price, came quickly
Approached the height of 158, weight 54, 96/73/96
It was just as the pictures in the reviews said. I like it
talla L y en Spain uso la s!
There is no diference betwen s and m size, black is s size, rose is m
Shipping was fast, tracking on the app was accurate. I love it!
купальник хорош, для смелых девушек, на большую грудь не подойдёт
Everything is super beautiful just like the photo, TV and edges are super excellent
I wanted a simple black swimsuit, the product fully corresponds to the description. Looks super! Bottom was thong
She arrived well, took two months but all right, good bikini material. I ordered size L, according to purchase.
It's perfect! Well done, double material. After washing left a colour a bit in water but it's fine. Super cool product for its price. Reccomend!
I love it! The color and size is ideal, although the quality is OK for the price. I wear a 36 (Spanish size) and I bought the S, and it looks perfect! Thank you!
As mch said-looks chic! Height 169, took the size more than usual wear, came very quickly, quality fire
Very good material! Who has a bigger chest, the top can be a little small
Nos encantó este bikini, buena tela y llegó antes del tiempo establecido.... Solo falta ir a la playa para broncearnos...
Divine very satisfied to fit the body well I AM HIP anchita and I have asked for an S
I ordered size M, I liked the fabric very much and the store sent my order very soon, en thong type in the back and if you have many breasts I recommend you buy a bigger size to cover you well, I am Cup 34 B
Before the MSC went 10 days. They took it from the extradition office. M more on S, panties baby
Swimsuit is cool. Size in size.) threads do not stick out, there is no smell. Sewn qualitatively. Recommend.
very nice product
супер! мне нравится)) размер S сел идеально:)
За такие деньги прикольный купальник ! Захотелось ещё в разных цветах , на все случаи жизни , сел прикольно / идельально мне подошёл , размер брала S
Came in two weeks or under to Europe! Super fast shipping.
The color is just a bomb!) I advise you to take a blue
Great bikini, fits perfectly and is of course adjustable, I tried the different ways of styling the bikini top and this way in the photo is my favourite, my new favourite bikini! Thank you
Да,хороший купальник. Пришёл максимально быстро 2-3 неделю в Украины. 83/62/94 размер s - идеально
Swimsuit super. Delivered within a month.
Very Frank swimsuit. Good for tanning. I wouldn't go to public places. I will not lay out a photo of the priests, too.
Love it! Really fast shipping.
Small size above all the top fabric is rare non-Lycra as a normal bikini the sewing of the braga comes twisted but for the price you can't ask for more either
Beautiful Color. Small, I usually be S and I ordered M. One month shipping approx. It's thong.
Swimsuit went 33 days to Kiev. For your money is beautiful. The only thing, I'm too small a cup (one tilt, and the chest is already outside), but I have 70C, because it was. My parameters are 84-60-84.
Rocket bomb!! Fabric, sewing, quantity! Delight
Ordered 15.03 took from the Mail already 27.03. Delivery is very fast, steep swimsuit, very satisfied. For this price, you can order a couple of pieces at once. For me for 300 UAH cost two swimwear and delivery. Sit perfectly. My parameters og 80 From 63 About 92 Height 164
The parcel came in 11 days. the quality is super. I recommend!! lyamochki adjustable, there is no marriage. it is necessary to take
Super swimsuit, for sizes 88 х65х89 size S, sat perfectly, for such a price the quality is excellent
seems pretty accurate, havent tried it on yet. looks very cheeky
I ordered the first time, I'm very happy with the swimsuit, everything is like in the ad, the store sent very quickly, drove in two weeks
Super
Fast Delivery (2 weeks) the quality is super, the size took with its parameters 83/60/98 sat perfectly. I am very pleased to recommend
Very cool swimsuit!!! The size approached what interest! For tanning is ideal!!! I advise everyone!!! The figure looks very elegant!
I bought two black and pink, really liked, sit perfectly. My parameters are 98x77x115