SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bigger. on the chest 110. Height 177 from throat to ASS. synthetics. figure as in the photo
Super fast delivery to Colombia. The very good material and the pretty miy print.
It's all right. it came quickly but was tracked.
quick shipping,notification done very well.T-shirt is made from mix blend,feels nice.please with purchase.
Very nice
Nice T-shirt. Size correctly
Blouse B. small in armhole, shipping mega fast
Tričko them super. Power se me líbí. Děkuji and doporučuji.
Great shirt!! Great quality! Super fast shipping!! (10 days to Poland) Although L looks like an XL to me.
super!!!
Fast Delivery (Weeks to Norway), very nice picture on a T-shirt. Pretty dense synthetics. Purchase is happy!
Quality is super. I have 52 size ordered 3XL, sits perfectly, freely even
Super, rewelacja... recommend
T-shirt cute, pretty quickly przyjechała, but size... Zamówiłam S, looks like men S, or women's M/L. for fine women not very appropriate.
Прикольная футболка. Принт качественный, сшито хорошо. Не знаю, что будет после стирки, но пока все понравилось. На российский размер 48-50 подошла отлично. В Иркутск приехала за 16 дней. Спасибо продавцу!
Material is not cotton. It is syntetic mix. The print is very thick unbreathable and I sweat underneath a lot.
Muy lindo estampado, muy buen material, muy linda polera, la talla un poco grande para ser por AliExpress, que siempre uno pude una más, en este caso no. L es L.
Super nice and colorful, material quality also very good. Only thing, that it’s too big. Ordered size S, but it’s like EU size L. But still nice, under the jacket it presents well
prachtig shirt! heel heel snel geleverd. 23 augustus besteld, 4 september geleverd. hele mooie kwaliteit! dankjewel verkoper!!! ik bestel meer hier!
Wszystko ok. Rozmiar delikatnie zawyżony. Ale i materiał ok i dostawa bardzo szybka.
Great, soft material, good quality, nice printing, looks exactly the same as the photo.
Materiał jest sztuczny. To nie jest bawełna
Чуть не угадала с размером ( надо было брать поменьше.
1. Надійшло до Києва за 3 тижні. 2. Отримали на НоваПошта. 3. Товар якісний.
Preciosa! Fresca y ligera. Uso una XL y compré la XXL, queda perfecta
футболка хорошая, но на ОГ 98 и рост 166 длинновата, можно как платье дома носить...надо было на размер меньше брать
noszę L Ale wzięłam xl i jest Oki
боюсь рисунок при стирке потрескает... очень веселенький принт, красочно и ярко смотрится
Не знаю кто там писал, что маломерит... размеры просто огромные.
Футболка прикольная на мой 50-52 свободно сел xxxl
Wzięłam M, ale lepsza była by S. koszulka jest dość duża. gruby sztywny nadruk. ale dokładny. troszkę niemiły zapach. bawełna dobrej jakości
The picture is exactly as on stores foto, size fits. thank you for fast delivery!
симпатичная но чистая синтетика
Jakość średnia. Materiał sztuczny. Bardzo ładny nadruk, kolory żywe. Zamówienie dotarło w 10 dni.
Great product! Shipping was not to fast. Colors are great!
Exactly as in the photo synthetic fabric, soft, thin, not suitable, very pleasant to the body. On height 160, 105-85-110 cm freely. In the photo, the daughter is 158 cm tall, 98-67-98 cm. Delivery is fast, the quality is good, the seams are mainly even, without threads. After washing, nothing has changed.
The t-shirt is great! The fabric is very nice and well sewn. Also the print is of very good quality. I recommend the store!
T-shirt liked, though I ordered L. and the gait needed to order at times less size as it came as if it were XXL.
Fast delivery, under 2 wks. Blouse good quality, loose fashion. Casual female I Wear S, and here blouse good, though loose, not fitted but presents well
Cool T-shirt. Synthetics and print sticker. I should have done a little less. But the order is satisfied.
Super
ткань толстая и грубая. очень не приятная к телу. рисунок - толстая аппликация. не знаю как это носить... точно не летом. размер соответствует. разочарована и расстроена ☹️
The size of the T-shirt corresponds: at its 46th size ordered L and was not mistaken. Drawing with cats-both in front and behind. The fabric stretches slightly, to the touch is smooth. Let's see how it will be worn.
i usualy get a size xxxl and that most of the time is the right fit but in this case i should have got a size xxl nevermind its a cool t-shirt
Nice soft cotton , super cute design
XL size on me ( uk size 12 normally). the picture is not a drawing but a sticker.
Доставка до Омска 2 недели, качество хорошее, лучше брать размер в размер! Очень понравилось, спасибо продавцу! советую!!!
To Novosibirsk, the parcel was 3 weeks. Ordered three T-shirts in size L, and all three were different differences very much. The quality is the best-gray with a red cat. And the biggest.
Excellent T-shirt on the Dew. Once 42 took M is great, but not scary the quality is good, the print is bright Super!!! Two others gave their daughter 46-48r (Russian), she is free too.
Featuring a T-shirt, the quality is good, but wrong with the size, a little great) delivery a month to nn