SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool I loved them taking a bigger size is just like the picture
Нужно на размер больше заказывать
That's what I asked for, perfect I love it.
It’s beautiful although it’s small for 75DD :( super fast delivery!!!
The color is bright, the quality is good, I took the size with-up everything is OK, the bottom is slightly small, but bearable) I like it, thanks
I love super nice!
К сожалению товар не пришёл но деньги вернули. Спасибо продавцу.
Those with size M I recommend ordering the L because small size as the photo
Arrived in weeks. Fabric with good quality.
Vibrant color and very nice quality. I will definitely order more from this store.
Panties bomb, but the bra turned out to be bigger in volume
Very small. L dydis, tai b-c nešiojančioms.
Buenísima calidad. Llegó antes de tiempo. La parte de arriba me quedó grande y tuve que hacerle un arreglo por lo demás esta bien. Me pedí Xl.
Everything is perfect. I took the size s. Quality is good and very fast delivery.
all good
I love bikini, it's beautiful very good quality and it's perfect in my case the size M. The top and bottom are small, who has a lot of chest/hip maybe one size more. It's very comfortable. 100% recommended. Quality-brutal price.
The bottom very small size small Keep in mind
Very good quality, my fault because I'm wrong in size, but I like it very much
All in perfect condition, the swimsuit came as in the photo.
ARC class swimsuit. Garna yakust. I wear rosemir S, took M, pidishov idealnaya.
Bikini good quality, good for the price! Came the right color only size is that found a little big, sent the M! Fast delivery!
Really nice swimsuit
It looks beautiful, I wear 36-95c and I ordered size L, it fits perfect
Top sat not bad... But on the side does not fit. Melting in general strange sat... The quality is good. It is necessary to take on a larger size.
Perfect. The quality is spectacular, brings your pads (with the possibility of removing them) and the adjustable straps on the top. The size is quite small, I measure 175 and weight 60kg, and ordered the M. I 'd be much better off a size L because the braga is nailed to the waist. It's quite small as I usually use the S. Perfect store and has arrived in 10 days
Loved very, החזיה absolutely stunning!!! Bottom bit push at the waist and scalable
Good quality! Fast shipment! I recommend it to everyone!!!
Хороший Капальник на небольшую грудь. Трусы удачные,не панталоны,попу не уродуют,в лифе вкладыши,лямки регулируются. Пришли очень быстро за 2 недели в Сибирь
Thank you for the speed
Bikini arrived with 15 days, but the color is lighter than the picture, the fabric is good only the bottom I found dug, not know if will dare to use
Order on 09/03/21 received on 31/03/21 all correct, I recommend to store 100x100, my wife is delighted
The bikini is very nice but it comes very small I ordered an L and I would need 2 more sizes
Swimsuit is excellent! The quality is super, the seams are perfectly smooth, the color is bright and saturated, I'm delighted, I did not expect straight such)
Купальник супер!!! В Латвию пришел за 3 недели. Цвет сочный. Но размер маленький. На размер S нужно взять L.Будем перезаказывать на больший.
The manhood is great, I asked for a size more than I wear and it's perfect!
Just like the picture. I got one size up than usual and it fits perfectly
The swimsuit is great, the color is as in the picture, , thanks to the store.
It came very quickly, swimwear are generally good. Still not changed, the color is saturated, the quality is also not bad, let's see how it will be used. If I add anything,
Swimsuit is very cool! Bright, sewn qualitatively, threads do not stick out, everything is flat. Cups are not crumpled. Sat well, if still on such a chest, as in the photo, it would be generally great :) happy with the purchase!
Delivery about a month. The top sat well, the bottom is small. Quality is average, but for such a price I do not complain)
The very vivid colors, as in the photo and size is perfect. The hooks are metallic so they'll last long enough. Very happy
I ordered the size S, came up perfectly. Quality satisfied
Swimsuit is good, sewn well. But! Panties stick. I wear S, I ordered M. I think if I took L panties would be normal, but the cup is too big. A girl with a narrow pelvis will be good. Color as in the picture.
It's very nice. Regular quality.
Bikini just like the photo sizes Super equal wonderful!!
On the size 44 took L, but you can and m, depending on what girth of the chest. The quality is excellent.
Costumes match the description.. I took size M and I are perfect. Costume not shines through. Excellent value for money
Everything came very quickly! The product is satisfied with everything corresponds to the description
l excepted the swimming suit very fast. looks the same as in the picture. the color is strong. the quality is super good and the dissing is super cool. very good order and l will order again from the store. l reccomend to get this swimming suit. l still didn't tried to swim with it and hope it will be good in water.
Cool swimsuit. The color is bright. Panties are not very successful form. But in general it looks beautiful