SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you
The item is exact to the description: identical color and design. The quality of the fabric is very good. I placed the order on day 16/06 and received it 08/07: Standby time as planned. The size "M" is very correct for the measurements indicated.
Super nice. It has double lining. Very good quality and perfect to fit according to your size.
The quality is good, the color is bright. It is not clear why the tag is sewn straight on the panties on the Pope, why it was not sewn into the seam.
Not the same color as in the photo
Delivery is long. Swimsuit is good, looks like in the picture.
Good qualityand, color slightly less intense than the pictures but on wporzadku. Size perfect, brałam your and all-match. I am glad, przyszedl very fast
not correspond to the pictures
It took Spain a long time. Good carving and good quality
Bikini's just like in the picture. It suits Me very well, I ordered M and measured 167 cm, 90-70-100.
The product didn't arrive, but I got my money back right away.
Quality is good. But... it's not a thong or a bikini. Something average. I don't like the shape. Wish to the store to post a photo, behind.
Excellent swimsuit, good quality, all as in the photo. on a small chest. Took L-on the chest 3 barely got.
Color darker Jiz pictured flounces nieestetycznie and not flush stick out
Feminine and sexy.
Excellent swimsuit, good quality, all stitched, threads do not stick out) went exactly a month to Ukraine
Amazing
Not the best fabric and the white from the inside of the bikini comes out often
It's beautiful, it takes a long time to come from 15.03.2020 to 11.06.2020
i’m usually a small, but i got a medium which fit perfect. the underwear are adjustable, & the bra has padding. it came fast, & i love it. would recommend!
Very good!
I liked it, but the bottom part spare some fabric, I have measures 88-64-90 and there's a little bag left on the part of the bra. The quality is fine, I like it and the color is just like the picture. Recommended if you like non-Brazilian panties that cover you a little more
The goods did not come, the money was returned
Perfecto
Great quality, true to size
My order did not come ...... I waited so much.
That s exactly why I ordered I m really satisfied
Beautiful as the photo
Super fast delivery, great quality
Delivery month. A regular swimsuit, like quality, but for this money you can find more interesting. Ties on panties are too long, I think you can cut yourself. There is no string in the middle of the bra. Color is good.
Good quality and sizing!
Delivery of two myasyaki. The fabric is good.
super cute and great quality! just like the picture!
Really cute bikini. The tops triangles are too small so it’s really dangerous for those with bigger boobs
The goods unfortunately not received. Communicated with the store-responded quickly. The money is back.
Cute, the top is a little small. I wear a 34 DD US
Great quality material for the price! Ships quickly and would buy another! Only problem is the red is a different shade than in the picture, more of a bright red.
Beautiful
Adorable :33 fast shipping
Really good quality. But the lace is not long enough to tie it in front the way it is in the picture- so it’s not exactly like the photo. Also I would recommend to buy one size bigger than you usually wear.
Perfect :)
Nice color, coverage, doesn’t tie in back tho.
ideal
The top part is a little small and the tape going under the chest is shorter than what it seems, but it looks great. The blue color is not so vivid in person.
The quality is really good, the size is good too (the top of the s is a small size s)
Swimsuit did not come, through dispute returned money
LOVE THIS COLOR! Size up when in doubt for breast size. Quality is great and looks so cute!
Love it
It is so gentle and so beautiful!! there is a lining of the same material as the face part. Small, pulled cups. Awesome quality and very fast delivery! On the chest 75 D bust is great. But the swimwear on the hip 94-huge. Took size L. Well partnered with Jaquim same blue swimsuit
The bikini I received is not like the color on the picture .. But of good quality