SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thekittenpark (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of thekittenpark.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Swimsuit cool sits in general, my parameters are 160,87-63-95. The only negative-top would be better to sit down, if there was a larger size, but then the melting will be large, and so a little squeeze the chest. I recommend the store, before that I ordered a swimsuit, indicated the wrong address, the seller returned the money) thank you
Girls do not mislead, read that little, turned out to be large
Cool, bright color! Panties a little bit more, I hope in the sea will not fly. ))) Fast delivery, thank you to the store!
A perfectly wonderful swimsuit in quality, color and planting. On my 84/63/92 on the figure sat a swimsuit well, I would like a little denser fit under the chest of the bra.
A good swimsuit, threads do not stick out, went to Moscow in a couple of weeks. In the chest slightly not enough, but keeps well (parameters 83-65-93, under the breast 75)
Cool swimsuit, I liked
Very cute swimsuit as on the model. Well approached for 46 R.
The goods came quickly, the swimsuit is not as bright as I represented it, but the quality is good. Panties are too high, I'll have to sew)
Excellent quality. No thread. It came quickly for 5 pieces
Sits very cool, went for two weeks.
12!!!! Days to Samara region! Very satisfied with the speed of delivery and the swimsuit itself, for 475 rubles (together with delivery) is a masterpiece! Slightly bigger
Swimsuit is simply chic, very comfortable, bright, two-layer. It's super. Advise!
Fast Delivery (12 days) and excellent swimsuit! All as in the description, the print is bright, the fabric is amazing, in addition, for such money! Everything came up, everyone is happy! Thank you very much to the store! I will order more!
Steep swimsuit for such money))) I love when high landing panties) I'll order more. By the way, Kiev reached 10 days. Was in shock))
Swimsuit came very quickly, about 10 days, Russia-Tula region, the color is bright, everything is super, panties slightly large took the size m
Swimsuit is excellent, sewn neatly, threads do not stick out! Fabric quality. Recommend to buy
Fast delivery. Normally I wear XS and i took S here. (My height 156cm, bust 75cm, waist 63cm, hips 83cm). The top part suits me perfectly. It has adjustable straps and removable padding. The bottom part is little bit big for me, but I can wear it comfortably still. Looks gorgeous.
It's the same and good quality, although I haven't tried it yet I think the size is small
Bikini super beautiful, the color is vivid and I loved! The top was a little tight, but the panties Super served and is beautiful! Bought m. Delivery was super fast to Florianópolis-between 15 and 20 days.
Very nice, I measure 1.72 and weight 57 kilos and fit perfect size S
This is really what it is worth to order on Ali!) delivery to Novosibirsk 16 days. The quality is excellent, the threads do not stick out, the seams are even) the size (M) perfectly approached, although she took at her own risk, knowing that usually clothes on Ali are small. The changing grid corresponds) a very good product) completely and even more justifies its price) thanks to the store!)
very satisfied good form and fabric color is a bit brighter than pictures but it's fine 46kg, 75-62-85 size S
Качество хорошее, нитки не торчат, не пахнет. На параметры 90/63/85 велик. Верх нормально, а них прям огромный, придётся ушивать. Пришёл за две недели в Нижний Новгород. В целом куп очень хорош за такие деньги
Very good quality swimsuit, stuck out only one thread, approached the size, took S. Pleasant to the body. The only negative breast spits, I do not like so ((otherwise for this price Super! Quickly delivered, 1-2 weeks
Same as the description, and in the photos. Good stuff. I recommend it.
The color is bright as in the picture, the size corresponds, on the parameters og85, ot65, ob92 ordered S, everything came up, the fabric is pleasant to the body.
Igual q la foto
Super!!! Class! Bomb!!! I didn't! Thank you so much
Came quickly, there is no smell, quite qualitatively sewn. Of the minuses-I ordered the largest RR, but on og ~ 97 is too small, while the panties are just right
Swimsuit is just super, I ordered it for 292 rubles, delivered for 9 rubles, I'm just in a car. Received at the cash desk in five near the house! Definitely I will order more from this store!
Swimsuit. Beast to respect, top viconium current, width on the back-5 cm approx. M-Ka on 2розмір-ідеально) panties-Visoki. Nitototok does not exist) I sell to my uncle) it is reviews for the day of the day dijagala to Ukraine for 2 types of here, is denied on Novi poshti.
Beautiful swimsuit, as in the picture, slightly too big panties, but not critical, looks very stylish and not beaten
Everything is fine!! Quality is good.
Very good purchase, I have bought several and are good quality and shipping very fast
As in the picture on a small chest, panties high can be slightly smaller
it last to arrive to Colombia due the covid, but it have a very great quality
Ordered 11.11 received December 12 (Irkutsk region) L on the size of the chest 92 sat well. Melting I will suture, on the hips 93 large. The quality is excellent, stitched well.
Swimsuit liked, panties will need to be shortened, too high. And so, really liked for such money
Swimsuit liked very much, panties sat perfectly, but the bodice was a little too small, the chest was приплюснута was, I do not like this))) and in addition to this quality very, I advise. Even more product with reviews on my page in the instagorsdiianavog))
Loved the bikini!! Found the fabric excellent, very quickly came to. The only defect is found the top a little tight, but overall was a great buy.
Super though color could be more żywszy
A good swimsuit, a little different thong from the same beige, but also beautiful. I take the second time, I advise! Hips 98, chest 93
Dress consistent with the description.. Is really gorgeous and on my dimensions 85-65-86 size S lies as gold! IN addition fast delivery within niecałych 3 weeks so strongly recommended. This was my first purchase from this sprzedwacy and napewno not last.
Excellent material, super fast delivery to Chile. The size matches perfectly, I'm S and it's perfect. No bad smells.
Parece bonito
Quality-it is simply bright, but I did not fit the size at all. I have a cup in, under the chest 68 cm-the top is small for me. At the same time, I would like panties for a smaller size, I have hips 87.
It is beautiful as seen in the pictures, the store always willing to clear up doubts. I recommend the seller and the product
In general, as in the picture. Size M sat well on the chest 85 and hips 97 cm. Panties are very high, because of this it is likely I will not leave myself. I do not really like how it looks, and my husband will be nervous. Delivery took a month to Odessa, Ukraine. Sent a new mail, along with the rest of the parcels from China, which was issued that day.
Too Beautiful❤It looks great, I'm size m and I ordered L
A good swimsuit for its price. At 90-75-95 the size M perfectly approached. Thank you for the excellent product.