SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Хорошая футболка,тонкой хлопок.Очень приятный цвет.Принт - наклейка,но вроде бы неплохого качества.Слегка широковато по покрою.Смотрится отлично!Доставка быстрая!Продавцу спасибо!:)
The size fits perfectly. The color is beautiful, just like the photo. It's from a soft fabric. I recommend the store to 100%
Nice quality tissue. Took size M but it could be fiter with S. 50kg, 164cm
Футболка хорошая, ткань не очень плотная и не тонкая. Размер на s взяла l, хотелось чтоб было немного оверсайз, так и вышло.
mooi
Bigger, took M on 44R, great
Excellent T-shirts. XXL at 52 sits perfectly.
Fast shipping!!! Excellent quality!!!
Rapid shipment, the goods extra. Sure I'll get back more shopping. Thank you very much for your transaction. Yours
Send a size of 3XL which is actually the size of XL. Their table is incorrect.
The fabric is not as in the photos, non the less good t shirt, thank you.
Great T-shirt!
nice , good quality
T-shirt is great. Really Cotton. Print quality. The size could be taken less, a little too big. Took on 48 ~ 50.
Good, quality T-shirt, as in the photo.
The goods arrived within two weeks. On its parameters: og-96, ot-75, ob-105 ordered the size XL. The T-shirt turned out to be bigger in the shoulders, and at the waist and hips she would quite arrange me. Parameters of the T-shirt: shoulder width-45, og-108, length of the product-66 cm. Quality is good, sewn neatly. I will order the size L. Track tracked.
Bellisima
You must buy bigger size. I have L but XXL is ok. But T-shirt is very ok
Gray T-shirt is excellent. No complaints.
Excellent quality. I recommend to buy.
chula
Good quality but fits small
Zamówiłam 1.03. Przyszla 29.03. I am very glad. Such as for zdjeciu no brzydkiego size. I wear casual size M/L zamówiłam L is loose, M would be more opięta but not too small. Really recommend and think that skorzystam even with offers this store.♡♡♡♡♡
The color is quite different. Not critical. XL on height 176 as M. length only. If I took less would be quite short. Went long
Perfect size, color equal to photo and drawing without imperfections.
Super very good
Good quality, the fabric is dense, the seams are even, it sits perfectly! As long as the Best Buy with Ali Express
Very good quality! Cotton 100%, stitched everything is perfect. Size M approached me, I'm between M and S. Super fast delivery, arrived in Ireland in 2 weeks. The color is slightly different, but I even like it more than in the store's photo. Packing is good. I recommend both the seller and the goods!
I liked it very much. I ordered XXXL which is like an XL. It comes with a gift ponytail.
T-shirt is cool, the fabric is very pleasant to the body, fast delivery. The print is clear.
Norms T-shirt
T-shirts are bright, there is no composition, on yellow small defects on the treatment of the neck, a drawing-a sticker (perhaps we will look back when washing) the store put the gifts gifts
A little fair the size M. Doesn't stretch anything.
Looks like cotton. Liked it
Perfect fit... Good quality product!
Excellent T-shirts! I liked it very much! I ordered 2 more PCs with different prints. Thank you store!
The color is different than in the photo, but it is very good quality and the drawing print is good
I long to get here. It's worth it.
So cute
Quality is good, choose your size not bigger as sizes are corresponding. Very pleasant cotton T-shirt’s. I buy second time and highly recommend.
Das T-Shirt ist super schön. Das Material ist auch gut.
Ok
Great Mikey.
Look very good, very good quality, size 4~6 cm less than specify on the size table. :( That's the only negative thing.
Pleasant to the body. The drawing is reliable at first glance
awesome
For a very long time there was a parcel of 2 months. T-shirt made of cotton with a small addition of synthetics. Corresponds to the dimensional grid. Thanks stores! Recommend to buy
спасибо большое!! очень довольна товаром!!❤️❤️
Dugé shvidka delivery to Ukraine, I did not find it so hard to get 27 silovila, and 14 ludovila. Yakishti is twisted, priemna to Tyla. sh J received a small subarunotok. I recommend it. I'll tell you!!!
I came quickly. The quality is excellent... Gift rubber