SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived fast!! Ameiii
Cool blouse for your money
Chic top, the quality is excellent, completely like in the photo, I'm very happy to take more
I'm 5'7' and 150lbs and I bought the medium, I will repurchase the large because it is a bit tight in the arms.
Cool jacket!!! Slightly stuck out threads but cut off and just torque))) I'm happy!
Это моя любовь теперь! Очень качественно и красиво выглядит, пришла за 2 недели
Топ пришёл за две недели, по размеру хотелось конечно немного поменьше но и так сойдёт. Ткань тонкая
The fabric is a little transparent, but it's very cool
Top excellent, as in the photo and in the description, sits well, came quickly
пришло за 25 дней. качество синтетика, но приятная к телу. брала размер s ( мой рост 162, 3 размер груди ) но в основном я ношу xs.
In Minsk went 2 weeks. The quality is good, as in the photo.
As I did not have enough of this thing in the wardrobe) for such a price it's just a fire I took S on the growth of 170 at the waist 56 now I want to order to
Matetial kiepski, and so this wporzadku Doatawa Express
It brings a loose thread but for nothing worrying, the fabric fits well to the body
the fabric is nice and it doesn't give a cheap lool to it.
Perfect, looks great and fits the body.
Le t-shirt est de très bonne qualité, il ressemble à la photo.Il doit être porté sans sous-vêtements.J’ai pris la taille S.
The threads stick out, the seam is not even, it does not sit badly on the body, the size approached
Perfect size. Have 87 bust, like the fabric is not transparent.
Before that, I took another black one. Shines a little. But in general I like
Baldage. Yes, and the throat without working looks decent, although many write that not pts
Very cool blouse, beautiful back, very relevant for this summer, quality as a swimsuit, I will order in other colors)
Cool top, straight very much. But I did not think that such a bare back would be, that the blades were already open, well, I myself lost. Well, in general, and with open blades Super, sexy-shmexi. Recommend!!!
Ordered both s for low growth top longer, and on high short. Very cool and comfortable, the only thing that you will not wear under it is the open back and no cups, too, because the beige shines through. And the black top does not shine through everything perfectly.
очень хорошо! выглядит и сидит классно, правда не знаю, куда её надевать. сексуальная. если большая грудь, то будет видно со спины, но на мне идеально
Looks good, the quality is good, only the gate is not processed
muy buen tejido y de talla está muy bien es tal cual lo pedí
Got somewhere for a month, looks beautiful, a couple of threads sticking, almost does not shine)
I'm too nlanca to wear this color but it was my mistake jajahs is very pretty
Очень крутая вещь за свои де. Не просвечивает . Пришла в течении двух недель
Все супер. Приехало во Псков за 2 недели. Качество что-то типа синтетики, конечно, довольно тонкая, ничего не просвечивает. Все остальное как на картинке.
For their money, the goods are super. Summer evenings will be great. The store quickly sent. Order went less than 3 weeks
Top ordered 1.05 received 13.05 This is the fastest delivery I had on Ali. I wear s-m, I decided to take M, but I could take a calm S, the top stretches well, the fabric is not dense and the top is translucent, if you you you
За свои деньги очень хороший топ с трендовыми завязками. Дошёл быстро, недели 2. Не прошита горловина, но это не бросается в глаза
Top of good quality, looks not cheap, on the growth of 173 s sat perfectly
Stylish, looks beautiful on the body, size s perfectly sat, quality: ordinary synthetics.
Perfect! Perfect!
I liked it very much, but I can soon wear it on my neck, I need to wear it.
Exactly the as pictured, finish neck is can nienajlepsze but otherwise flawless! Przesylka przyszla really fast!
The model is baldlyagnaya, everything was running, a little bit of a mahrushki around the edges, but for such a price it's the norm.
Great, I loved it, recommended and cheap. Finite but pretty fabric. H yo ok HUJI vjujv HUJI vhjv. Low vhjkb baby. There was vhukb. Hj
CE at the same time 4 top windows of the flower store, Duge is pre-war! The thrones of the thread are stuck seriously, ale CEE dribnice. On the chest 90-rosemer S
Synthetics 100%... but it looks good) for such money you can take boldly) size s sat perfectly in Russian 42-44, girth on chest 86 cm)
Stitched qualitatively. The fabric is slippery, does not crumple. Size in size. Sleeves loose
The fabric is pure synthetics, but the style is wow! Sits perfectly, took M
Received very fast, just like the photo, feels good.
Доехал за месяц, отправили новой почтой, очень удобный. Горловина не обработана, но это очень удобно даже. На рост 182 и параметры 93/66 взяла S, сел идеально
Came the order 2 weeks before Novosibirsk, very cool blouse
For the great price! It's fine and the shiny fabric but it's fine. Comfortable and sexy.
Very like, sits cool, your back is beautifully open,