SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thekittenpark (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of thekittenpark.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s amazing I love it
The size is rare, the bra is small and the bottom is large!
Chic leopard swimsuit! Best Buy on aliq!
Good quality, but the color is lighter than in the photo
Afigenic swimsuit! I will take from this store yet!
On the parameters 88/65/92 ordered the size M, sits perfectly, fast delivery, the quality is super, I recommend it to everyone. I did not communicate with the store.
Excellent material, perfect size, super fast delivery, the store is pending shipment and delivery of the same. I loved it.
On about more than 98 and from more than 74 will not be enough.
Above all called! All as in the photo! Chic! At 42 R took M-ideal
Great swimsuit! It's all gone. The parcel came quickly.
Meets expectations, quality
L at 44-46, height 173
Fantastically beautiful bikini in neon pink
Great dress, looks like the picture, recommend.
Very nice and good quality.
Beautiful and perfect for my body, bought the L. Loved!!
Swimsuit is good, quality, but not on my figure, I think he will sit well on girls 175 cm tall and higher, and I have 165)
Nice product.
Swimsuit came to Lipetsk in 10 days. The quality is excellent for the volume of 94-69-97 took M. I sat down well. The only negative is the elastic band on the belt.
Looks good and fits appropriately. The quality is very good compared to the price and it was sent out quickly.
very sexy and amazing. looks great
It looks great :)
Awesome. Track tracked. Quality is super. Took M at 90-67-97. The cups are adjustable. It came quickly!
The goods went very long, but the swimsuit turned out to be super! Nothing presses, my parameters are from 64, about 91 cm
It's arrived, but the color isn't the same all right
It’s perfect. Not sure if it’ll fit bc I’m currently pregnant and have to lose the weight lol but it’s exactly as pictured!
This is a chic swimsuit!!! Everything fits snugly, it's just gorgeous, the fabric is dense. It came 2 weeks before Moscow
True to given size chart. I wear S but ordered M and it is perfect. Looks like on the picture. Really pretty, highly recommanded
Girly, swimsuit cool! Quality is good, you can safely order I took the size m on the parameters 94-65-94. I sat down perfectly. On the beach looks very impressive.
Beautiful bikini, thank you so much very happy
One of the best swimwear with Ali. Quality at 5 +. At 46 pp and 3rd full breast size sat perfectly
Super!!!
Beautiful
купальник просто супер,спасибо
Красивый купальник, на русский 44 заказала s, вес 53 кг, рост 174. Подошёл, но можно было заказать М
perfect
Good
super super super. rozmiar jak i jakość extra. polecam
Купальник супер. Полностью соответствует качеству и размерной сетке.
Купальник очень качественный. Конечно на моей фигуре смотрится не так эффектно, как на модели, но сел неплохо, мои параметры - 84-66-88
The goods came in 2 weeks in NY. Good quality, very fashionable I really like it! Seller recommended
Super szybka wysyłka. Super sprzedawca, ładny strój, zdjęcia wstawię jak będzie okazja, polecam
mega, roz. S 172cm, 59 kg
Got the L. it's snug but I was expecting that. I'm 39-29-45
Came really fast to Poland. I'm 165cm/60kg, cup B/C and size M is ok. Nice color and good quality material.
ok
Просто великолепный купальник.жалко даже на Волге купать
Very fast delivery, I´m in love with this swimsuit <3
stroj bomba! L pasuje na M (gabki w staniku lepiej wyjąć ale to już rzecz indywidualna) szybka wysylka
Super