SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As the picture. Beautiful fabric. L is also EU L.
very nice and fit. I am size m,but otder size L and it is perfect! very nice material.
Swimsuit cool, took the size m and on me very large panties, will need to suture.
Swimsuit Super, though the color is a little paler in life than in the photo, but the quality is good
It’s super sexy and decent quality , fast shipping ! Thank you :)
perfectly
Delivery is very fast, straight unexpectedly, the swimsuit is super, the quality is good, the size m matches!! I will order more!! Thank you store!!!!!
I am very glad. Cool quality. Zamowilam L size-fits perfectly-I wear M/L. Bottom full dress very cut out.
Dress anything yourself, maybe if I was not the thick lay by better
Cool swimsuit. Came very quickly.
Me encanta es un poco mas clarito pero queda súper bonito. Soy modelo profesional en España, así que es ideal para hacerme una sesión de fotos este verano
All OK
It looks pretty much just like the picture the color is just a little faded but still very beautiful bathing suit
На рост 170см 87-67-95 размер М. Отлично подошёл, хорошее качество
Swimsuit is good. Size S. At OG 90 is a little small. About 92 came the bottom.
Swimsuit is wonderful. It came quickly, sent too quickly. The description corresponds completely, but the figure will definitely need to be pulled up to me.
hot
Just a perfect swimsuit!!!!!! Size M, weight 57. I'm in love with him and my husband too))) came very quickly, in less than 3 weeks
Very satisfied with the swimsuit. The size approached. who has the size XL is also suitable. Threads do not stick out. the fabric is not dense. Panties are adjustable. The store sent quickly. In Belarus came in 40 days. I'll order more.
Swimsuit is good. Like in the picture. Only under it you need tits))) if you have, boldly take))) delivery is quite fast.
Very nice
The top part fits like a glove, very nicely done. The bottom part is looking cheap and lose but it's still a good purchase
Cool quality, at least a little too small, but my jamb, thank you to the store
It's been three weeks. Fully corresponds to the description.
Ordered 9Feb, recived 29March to Ireland, the Swimsuit is very nice, good quality, l bra is a little bit loose on me but the bottom is perfect, I always have that problem, thats my shape I have small breasts and wide hips, all good, recommend
Swimsuit of good quality, long delivery, but failed mail, notice did not send. In the picture, the swimsuit looks good when the chest is made. Panties wear s. Therefore, the swimsuit took this size. The top is slightly compressed, but but the chest is immediately :)))
Perfecto
Congratulations to the store, the bikini arrived in 8 days and super good quality. Had the pink and now sent see the green, loved it
Super pieknie wyglada and body takze
Like is beautiful Only took 1 month to reach the island of wood
Fast delivery to Kiev. Quality is good
Ordered a green color, came some yellow, but the swimsuit itself is very cool. Advise
Swimsuit is beautiful, but small, take on a size larger than your usual
Fast shipping! Swimsuit can be turned inside out and worn. Cups are taken out. My parameters are 87-62-92, 75A. Under the breast 75 cm-I'm pressed with an elastic band, took the size of M. But you can wear
A beautiful swimsuit, the quality of norms! the figure looks great! Recommend!
All Super!
Un maillot canon, l’imprimer n’est pas terrible....PS: pour les grosses poitrines le haut du maillot et taille petit
Продавец отправил быстро, лично с продавцом не общалась. Посылку забрала на НП. Пришла быстро. Купальник подошёл, цвет красивый, очень яркий - фуксия. Заказом довольна, дефектов нет, всё отлично, продавца, магазин рекомендую.
Swimsuit is very cool. Delight is complete. The color is more yellow than green.
Swimsuit-Super. The quality is excellent. Fine sewed. My parameters are chest 86, hips 96, took M. sits perfectly. Very satisfied with the purchase. Recommend!
Swimsuit is good. Cloth is dense. The seams are even. Size fits. On XL took L-small, well, until summer time still is). When I ordered, in China there was a new year, the store immediately replied to the message about the shipment.
Good quality, nice material.
I ordered two swimwear, I stuck quickly enough. To the point of issue Pyaterochka. At its 96 - 70 - 97 took the size of L and was not mistaken. The US is cool only the smell of course is bad, but after washing I think will pass
Absolutely gorgeous!!!
Es justo como en la foto, llegó rápido y en perfectas condiciones
Купальник брала специально на размен меньше чтобы был стимул похудеть к лету , материал тянется плохо , так что заказывайте свой размер не меньше . Я заказывала (М) а так очень классный
Very cool bikini, neatly made, in accordance with the size of. Recommend this store.
Jó az anyaga a minősége, egy hónap alatt ideért
This is a really very cool swimsuit! Quality Super Thank you for fast delivery and excellent goods! I'm happy!
отличный купальник, на параметры 92/61/89 s подошёл идеально. качество хорошее. доставка в Украину 3 недели