SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The fabric left the best requirements, and they arrived in a month. In the Heat's view, but in spring and autumn, I think this is a normal choice. If you want to increase the size, please choose a size 2 larger than yours.
Good quality I recommend you c from where inside on hot I love
Fabric not most pleasant but perfect look exactly the same
Small size I advise to order one more than you normally wear
Nice copy according to the photo. On the other hand, the material is a little delicate.
Very nice
Very cute thick sweater
muy buena compra
Ok to wish
Magnifique, bonne taille bonne couleur et tiens bien chaud très satisfaite
Arrived within 10 days
At the top as on photo small problem does not size correctly I do S I wanted an L for effect really oversize May size like a M! Otherwise I recommend it and really canon
The quality of the fabric is pleasant and dense. The picture is very shiny,
Everything was perfect, it arrived very fast, the shirt was big, and the drawings were the same as the photos. 100% recommended
T-shirt really liked, has no smell, nice to wear, the seams are neat, came quickly 25.05 ordered, came 17.06, thank you to the store) by the way, the seller put as a gift an elastic band for hair, a trifle, A nice))))
The goods arrived within 1.5 months, but most likely due to isolation. The description of the T-shirt corresponds to it, but the seams are uneven and the bottom is not conspicuous. Size 48 is very suitable. This price is very good. recommend
I bought two XXL red and white T-shirts. Perfectly fit the priest's chest 104, abdomen 100, height 152. The sleeves are down to the length of the elbow joint, hiding the hands of the feet. The chest circumference is 58 cm. The cloth is dense, similar to mercerized cotton. The seams are neat and the text is a sticker. Fast delivery,
Chic T-shirt! ! ! Delivery to Irkutsk within 27 days. Bought like sold for 345 rubles. And it is very profitable. This T-shirt is super super, 100% cotton, and the inscription is normal. I like big things, Tipo is oversized, so I chose XL. My height is about 160 cm, my usual height is somewhere... M, yes. Generally speaking, I suggest you order, you will not regret it)) Thank you. For those who like to buy English clothes before, because they don't understand English, everything is translated through translators.
The fabric is dense enough and very good. The T-shirt did not fall off, and the picture was qualitatively printed. When you wear it, it does not soar. The size of M is large, but if you use "oversize" as an excuse, then it is correct.
As always excellent factory quality. Delivery about a month and a half. Fully corresponds to the store's photo, in color too. Knitwear is thin, but of good quality, dense. Clearly cotton. The body is pleasant. On the growth of 166 and the parameters of 100-90-118 sat well, in the hips a little tight. I really liked it, great T-shirt
100% corresponds to the description. The track number has been fully tracked. Even if the T-shirt itself is 100%, it is excellent. Sewing, perfect sitting posture. Thank you very much for your quality. Shop, I definitely recommend buying. All good shopping
Very soft and comfortable
SIZE The agrees, very convenient. Instant shipping.
Of course it can be combined, but the print quality is good. Very satisfied with the delivery within two weeks. The size is carried out as usual. Generally speaking, for such money super
Took the size of 2HL in general, I have 50 Russian. The fabric is very pleasant, thin but does not shine through, for the summer just right. Free a little in size, but smaller and not necessary. Excellent. Delivered in 2 or 2,5 weeks
Get somewhere within 15 days, much faster than expected! I made it very large, so it can be said that the size is corresponding. The print looks very good quality, I like it very much! The material is very good, everyone is satisfied, I recommend!
Very soft T-shirt, good quality painting, good quality, looks great, with label
For the first time I successfully order a T-shirt on Ali. Not synthetic, not thin fabric. Well drawn print. Perfectly seated in size. Shoulder circumference 85. Sleeves are not to the elbow. Colors match the images. Very happy, I will order more!
it was 2 sizes to small it hardly went down my waist.Tge Mickey mouse definitely had a tan.
Perfect, better than I expected
Free shipping arrived within Weekly, prompt delivery ואיכותית.
הגיע תוך שבועיים! מרוצה מאוד
Sweatshirt of good quality not sure that the drawing resists the duration but by washing it upside down and 30 degrees it should go. Good value for money.
The sweatshirt is not bad worth this money Let's see how it will be after washing
Le pull est joli. Il tient chaud. J’aime beaucoup. Bon produit.
Bardzo fajna cieplutka polecam
Very good quality excellent
ok
Warm sweater and have normal l but xl taken and is just good
Bluza rewelacyjna. Warta zakupu. Polecam!!!
I arrive very fast, excellent material I recommend
Sweatshirt compatible with description
I like it very much and good quality but it comes very fair in size
Received before the estimated deadline. Good quality. Seller advisable
Very good quality
Very thick shovel. Sweet. I love it Remains to see if after some washing it will stay soft and beautiful More polyester fiber on top
In the case of a pandemic, the package arrived at Peter in about 2 weeks. I ordered it. The material is hot, but you can walk. The printing effect is very strong and will not disappear during cleaning. Thank you very much store)
T-shirt super, soft, delicate, very pleasant to the body, synthetics. drawing directly on the fabric, I do not know how to explain correctly, not a sticker. I like it very much, I will order again
Better quality than expected! What an illusion haha the sticker is bigger than I thought and it's come in time. Very happy!
The actual fabric is synthetic, but still very soft and they run quite small. I'm a European size s/m ordered an xl and it fits just nice