SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent, fast delivery
Envio rápido, chegou em 1 mês. qualidade ótima e lindos. iguais as fotos
He came quickly. Quality is not bad. Size took on M. The color is bright.
заказала товар 14.01,отправили 17.01!на почте забрала уже 29.01!посылка отслеживалась до момента вручения!купальник супер!цвет как и хотела!в лифчике есть подкладки!но немного маловаты плавки оказались!брала размер s на 160/50 кг
Perfect quality of the swimsuit. Highly recommended!
Approached perfectly, bright color
Swimsuit came very quickly, the quality is excellent. There's nothing to complain about. I took the size S, on my parameters 88*65*89 sat perfectly, the only thing on my cup in, a little too small
Хороший купальник, сел вполне хорошо. На свой низ всегда покупаю размер М, трусики от этого купальника сели как надо, грудь у меня 80В, по обхвату верх отлично подошёл, чашечек маловато, немного по бокам виднеются груди. В целом довольна)
Хороший купальник. Пришёл быстро. Немного с трусиками непонятно сзади собираются. А так полностью соответствует фото)
Quality, the color is super.
Very cool sat, the size approached, the quality is good and the color is like in the photo
Excellent.
Swimsuit fully matches the photo! Very bright and rich color. On the parameters 80-67-91 size S is ideal. The seams are even. Recommend. Zakakz 10.01, goods came 27.01
Nice bikini, I’ve got M size, my chest 92cm and my waist 71cm and my bum is 102cm
Товар доставили очень быстро))) качеством довольна, и на теле смотрится бомбезно))) девочки, я рекомендую!)))
26 дней до Новороссийска. Все супер. Размер идеально подошёл. Ношу с-м, параметры 85-60-90, заказала м, сел супер. Нитки не торчат. Сначала был запах, при вскрытии пакета, но он быстро выветрился. Цвет бомба. Синий, яркий, электрик. Очень рекомендую.
Swimsuit is beautiful, on the chest from the 3rd size looks tiny, but spectacular, delivery less than a month my parameters are 85-59-91, Butt
Very nice, it looks very nice, it's just like the picture, latera is good.
Thank you for the good quality swimwear! Material is high quality. Colour the same as in the picture!
Size L was too small for bust 102. Too bad, I liked the quality! Seller returned money, very nice of him. Recommended!
Preciosooo
Swimsuit liked, cool sits, for its price just a find
Chic swimsuit, sits perfectly, the color is saturated!
Made neatly, the threads do not stick out. Corresponds to the description. I usually wear S (85/64/91), I took the size M, I went very well. Inserts are removed. A little uncomfortable clasp on the bodice, but it's not scary. Perfect and the price is good.
Hermosos, pedí amarillo y celeste en talla L, peso 70Kg. y mido 1.70 y me quedaron pero precisos, la tela está muy buena, las terminaciones igual, PERFECTOSSSS Llegaron en 2 semanas aproximadamente, demasiado rápido 10/10 todoooo
Excellent Product, shipping was very fast.
Really very good quality and even for such a cost. Thank you
Swimsuit is awesome! Perfectly fit the size perfectly! Seams are good, do not climb. Sits tight, will not fall off
Very cool swimsuit. On me the size M, on the hips 96 came horshaw, the panties do not press, they sit well) on the chest, 3 sizes are small slightly clunic, but not critical. Quality is excellent, sent fast
Excelente producto, muy bonito, el color es tal cual la foto, el top horma muy bien y realza, perfecto para mujeres de poco busto, pedí talla S (medidas: 82-68-91), la parte de abajo también queda muy bien, las copas se pueden remover si lo deseas, el top me quedo un poco justo en la espalda pero nada grave, se siente bien
I love this product, all perfect. This price ? Really worth it. The quality of fabric, the color, no washed-out color. Didn’t try it yet but i think it would be great fit. Another thing to consider is how’s it stick to skin when it wet you know, i wanna be sexy not nudity lol
Swimsuit of my dreams,, my 87,67,98 size m
Product very good quality, according to the description. It's already my another successful purchase u this store. Recommend
Swimsuit stunning) just delight) color saturated, sits just super! Went 1,5 months almost, but it's worth it! Size S for parameters 177 height, OB 90, OG 78, OT 63. Sits back to back under the chest. Keep in mind. On girls with small breasts-chic will
Great product! Have a 1,59 height and weight 60 kg. But was very very right even a little was tight. But found amazing and use
Quality very good, like the picture!!! Recommend
Everything is just perfect, thank you very much! Color Bomb!
Stroj such as the picture, very nice wyglada! Unfortunately corsage must go to zwężenia :( Panties as most okej and beautifully lie-perfectly at wide hips. Whereas circuit in bodice very big!
I loved, exceeded my expectations and arrived in just under a month here in John person. Panties was a great little me, but nothing too. The quality is good, the color is beautiful and is very well packed. Will buy more other colors :)
Spectacular quality and color. Super recommended
Excellent value for money!!!! Am Bahia and my request arrived with 18 days! The bikini is very good, well made and with good finish. Who is in doubt, can risk without fear of being happy. Colors corresponded with photos ad (and has a SHINY beautiful). Only a detail-zinho: the panties is a little bigger Q expected, but was already aware cuz some girls made this comment; detail even cause still worth
It came in size perfectly. It came on time, the quality at first glance is not very bad.
Swimsuit Super! came in less than 3 weeks)
The quality is absolutely normal. No smell
I buy from this store a second swimsuit. Before that, there was a purple M, 2 or 3 years old wore-burned out of course. Again ordered m but I slightly recovered and it was possible to L, but normally, I will lose weight) quality is good. Chest dimensions 86 (under the chest 76) waist 70 hips 101. Melting can be higher, can stretch from water ....
The quality is very good. Color saturated. Fast Delivery
Quality is good, on the girth under the chest 79 cm size m so butt, a little pulls. In the rest everything is fine.
Swimsuit really liked, well sits and quality at the level, plus fast delivery.
Excellent quality, thick fabric and very good fit! The waiting time was less than a month! I'm very happy with my purchase! The colors are beautiful
for size S I took M. and it's perfect! true purple more dark blue still very nice!