SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
לקחת מידות מעל
Mike malomerit at 48 XL in the optochku materyal soft pleasant odorless
Soft, pleasant to the body fabric, bright pattern, purchase is satisfied. The size chose L by the attached standards, although I usually wear m.
item not bad
Wonderful fabric and high quality
Ameiiiiii. Size's great to me since 42/44 and like clothing folgadinha.
Came quickly, the quality is not bad. Seller recommend. More thank you!
Thanks
T-shirt is not white, but rather Milky. 100% synthetics, the photo looks more interesting.
I thought they cut wider but the material is not bad
It fits perfect and I love it
Классная
Super good quality
Have the shirt in size L ordered because I it "far" very like. Unfortunately it corresponds size s. It is very closely. Despite a fancy shirt.
Size super small, the cut is not the same a little disappointed
Hammer Stoff und schöner Schnitt
The size comes well, it's good quality and it's the same as in the photo I recommend
Super lovely shirt!
good
Arrived fast plus size thought was little more L was very big
material good but I think the picture will peel off after some washing times
It looks very pretty.
No me gustó la tela de la que está hecha, es como licra. y el dibujo no es exactamente igual
Shameful fabric and low-end. And the eyes are stickers
Материал не очень, да и на теле сидит так себе
качество хорошее, мне понравилась!
The quality of the good T-shirt, however, the drawing is printed with poor quality
T shirt is very high quality and beautiful
Three good
Super
Material fell nice. Size up
Satisfied with my order
right size
1A ❤❤
Beautiful.
It's coming very dirty and it's look wear it .
Good quality, drawing a little fragile
The drawing is not the same as in the images
Nice quality. Looks good on
Very hot, fast delivery.
Happy. Eyes are glued, take a size above. Take two sizes above for an obersize effect
Super
A little fuzzy eyes
Very big
Good quality materials, size not so good and colour very dull
Very pretty shirt recommend this sprzedawce pack came quickly
Μόλις παρέλαβα το προϊόν που στείλανε. Δεν έχει καμία σχέση με αυτό που διαφημίζεται. Ήρθε λάθος και στην διάσταση. Αλλά και τυπογραφικά.
Bad واريد numismatic
Nasin and maybgo return flossi and the quality is very poor and settled a thousand reports but one of the highest response
Exactly the as the description Super material