SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Kitten Park (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hand Cut paste and convenience.
Quality norms. I ordered the size table of the store, came a little in the guise, I think after the socks will stretch a little and there will be norms.
The quality is excellent, slightly small in length of the fingers, it is better to take + 1 size
Great arrived in perdette condizioni.mo lto satisfied.
Not warm. Up to-10 you can wear. Top of the tent.
Not exactly multicam, it's too brown for that, but to me that's no problem. The plastic inserts are neither big nor tough but I'm hoping they will still deviate incomint BBs. Unfortunately it will be a while until I'll be able to wear them on a game because of the pandemic but at first glance they seem okay. A warning, my phone has a protective glass and with these gloves on it barely reacts to touches.
Recommended. refreshing to receive a good quality item through AliExpress. Both gloves are really nice feel inside of them and fit well. The thumb is a little long but otherwise it is good. Colours are good as well with sharp crisp edges. Time will tell how well the fair up but so far I'm impressed.
Amazing quality! Probably the best deal since I'm in Aliexpress. The most confortable gloves I have, with soft grip in the places where needed, and hard protection outside, but you can't even feel it once you wear them, as it shapes prefectly with your hand. Great grip and good sensibility. Not a thread out of place, and amazing attention to details. Will surely buy some more.
Great product. Quality surprises. Sturdy and still came a carabiner toast
All super as in the picture, soft, recommendation to the manufacturer, do not sew a Labe with the name in this place, find other, very spoils the view
Look good, came quickly, came with a jamb, returned part of the funds
Gloves same as the picture well made + for attached carabiner
Good quality. The colors are fine, not too bright and not too dark. I'll see how long these gloves will last) Photos were taken in bright indoor lighting, so colors are slightly darker.
Shipping came quickly took four to ten days. Hand is smaller, so small size buy light is perfect for slack
The gloves are fantastic, liked me so much, the quality is great, they fit in my hand perfectly, they look very resistant, the store included a hook to hold them, they are very comfortable and breathable, i recomment the seller and the store
My man really liked, for a tactical game
The quality is excellent! Not a single thread sticks out! The truth on my paw XL sit completely back-to-back, I hope to be carried!
Good gloves, let's see in what condition will be a year later, from the minuses of the fingertips are not sensitive
Not bad gloves, comfortable and well sit. For this price so generally fire. The only question to the "skin" on the palm, as it quickly gets washed
As described. Fast shopping. No Any problem. Thank you
Delivery was fast. Feels good in hand, the size was perfect. Came with a plastic carabiner so you can hang them, if you ever take the gloves out of your hand.
it s accurate and seems good for its price, store was kind to put a gift inside .i m satisfied.
thqnk you ! , the gloves is very good , very comfortable , looks very good , and its came very fast (after 14 days that is very fast to my country ) im very recomend to buy from there
Excellent gloves, perfect fit and excellent quality materials! Recommended
All is OK
I am very satisfied with the glove super well done, I advise you to buy to this store sends fast
Good gloves, the roll does not slip!
I like them. They seem sturdy enough, good size description. The camo color is spot on. They come with a gift.
I can only recommend. Super processed and good material.
Same as the description. Exact Color multicam or CP camo. Right size. I use the M or 7,5/8. I know because I'm a nurse and I get all these gloves. The glove carving is exactly that one. With other AliExpress gloves it has happened to me that the sizes are very badly made. In this one, the size is exact. The glove is very comfortable. Fast shipping. Here a very satisfied customer who recommends this product and this store.
best quality product of 13eur. Fit well, good quality, texture, fast shipping ~3 weeks. Even got gift of carabine for gloves. Very happy with this purchase.
good fast shipment
The gloves fit me right to size, the material is very good and tough. The order arrived sooner than expected.
Soft in the inside and hard at the outside for protection. Loved it. Super fast delivery +low custom tax and great product. 5 stars well deserved
Very good ! Came with an holder so very nice
nice looking glove. good quality. and you can still use your phone while wearing this glove.
Will work the money! I have large haha and ordered the XL . They for perfect. nice and snug but not too tight. Material on the inside feels good. Can still use phone with them on but you have to lay your finger flat on screen, can't use tip because of the seems. Very well constructed. Hopeful they hold up with use.
Man hand inch Dragon small letter's very perfect. It's a small size for a man's hand. but it's very right.
Delivery is very fast, gloves a little small took the biggest size
Write only four.
Perfect for airsoft, they fit very well and are manageable and comfortable. They read right up to the beginning of the wrist, so don't get in the way. They come with a carabiner.
At the top! And quick reception!
Nice gloves. The fabric is soft and pleasant to the touch. The size corresponds to the table and approached almost perfectly. Grade five.
Super product fits perfectly
Product very good quality. See how long will withstand use. High-quality gloves.
Very comfortable
Cool gloves. I ordered khaki, but then changed my mind, and the store changed color without problems. Thank you and for the gift-carabiner. To Siberia delivery in just 16 days. Great seller!
Good material and fast delivery. Please order 24/9 arrived 14/10…
The order was delivered quickly, within 10 days. There was an alert to the Mail. Took in the dentist spots, very convenient. The gloves themselves are quite high quality and durable, the seams do not stick out. Everyone is satisfied, thank you to the store
Light, well-sewn gloves. On a large palm XL should fit. Carabiner as a gift.